UK Second-Hand Kitchen & Furniture E-Commerce
This fast-growing UK marketplace is on a mission to redefine how people buy second-hand kitchens and home furniture. With sustainability on the rise and demand for affordable, high-quality interiors growing, the brand carved out a niche, but converting visitors into buyers was a different story. Their website saw healthy traffic, but something critical was missing: confidence.
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High-End Kitchen Retailer (Showroom-Based)
Lead Generation & Design Support
This UK-based, family-run kitchen retailer built its reputation on premium German kitchens and exceptional in-person service. Every showroom visit was personal, detailed, and guided by experts — but the website told a different story. Though the company didn’t sell online, they relied heavily on the website to bring people into the showroom. They knew it was time to bridge the gap between their stellar offline experience and a digital one that matched it.
SMB Furniture Retailer
Sales & Design Support
Viesta is a small, family-owned furniture business now run by the founder’s son — a new generation eager to modernize without losing the brand’s personal touch. They offer a mix of custom home pieces, like kitchens and desks, alongside a curated fixed collection. With a lean team and a big vision, they began exploring how AI could support their next stage of growth.
Find answers to the most common questions about Plain.
If you're still deciding, this section can help clarify how our AI assistant works and how it can benefit your business.
Plain is a furniture-focused AI assistant that boosts sales and improves customer experience. It offers: – AI-powered search & smart product recommendations – 24/7 customer support via chat – Instant design guidance – Checkout or inquiry collection in chat – Data tracking and analytics to improve performance
All of them. Plain integrates smoothly with everything — from Shopify to fully custom e-commerce setups.
Nope. We handle the entire setup for you — no developers or technical knowledge needed.
Yes! You can try Plain free for 14 days.
Most clients see at least a 2x monthly ROI — often more, depending on your traffic and setup.
Of course! Just contact us — we’ll book a no-pressure demo call.
Yes. We’re fully compliant with all GDPR data privacy regulations.