UK Second-Hand Kitchen & Furniture E-Commerce

Conversion & Design Support

This fast-growing UK marketplace is on a mission to redefine how people buy second-hand kitchens and home furniture. With sustainability on the rise and demand for affordable, high-quality interiors growing, the brand carved out a niche, but converting visitors into buyers was a different story. Their website saw healthy traffic, but something critical was missing: confidence.

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Explore cases

UK Second-Hand Kitchen & Furniture E-Commerce

A fast-growing UK second-hand kitchen website got 23% conversion by just implementing Plain’s AI assistant. Read more to see how to simplify complex furniture decisions and build buyer trust.

High-End Kitchen Retailer (Showroom-Based)

What if your website could book showroom visits in your sleep? This premium kitchen retailer added Plain’s AI assistant to deliver 24/7 design help, qualify leads instantly, and save 90% of their team’s time.

SMB Furniture Retailer

By integrating Plain’s AI assistant, this small business cut first-touch response time by 90%. The result? More trust, more sales, and a stronger online presence — all with the same team.

More cases

How a Luxury Kitchen Brand Boosted Showroom Visits by 26%

Lead Generation & Design Support

This UK-based, family-run kitchen retailer built its reputation on premium German kitchens and exceptional in-person service. Every showroom visit was personal, detailed, and guided by experts — but the website told a different story. Though the company didn’t sell online, they relied heavily on the website to bring people into the showroom. They knew it was time to bridge the gap between their stellar offline experience and a digital one that matched it.

How a Tiny Furniture Brand Outsold Big Retailers — With Zero New Hires

Sales & Design Support

Viesta is a small, family-owned furniture business now run by the founder’s son — a new generation eager to modernize without losing the brand’s personal touch. They offer a mix of custom home pieces, like kitchens and desks, alongside a curated fixed collection. With a lean team and a big vision, they began exploring how AI could support their next stage of growth.

Find answers to the most common questions about Plain.

If you're still deciding, this section can help clarify how our AI assistant works and how it can benefit your business.

All of them. Plain integrates smoothly with everything — from Shopify to fully custom e-commerce setups.

Nope. We handle the entire setup for you — no developers or technical knowledge needed.

Yes! You can try Plain free for 14 days.

Most clients see at least a 2x monthly ROI — often more, depending on your traffic and setup.

Of course! Just contact us — we’ll book a no-pressure demo call.

Yes. We’re fully compliant with all GDPR data privacy regulations.

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